DeviceCare Installation Guide

    Complete walkthrough for installing Endress+Hauser DeviceCare software

    What is DeviceCare?

    DeviceCare is Endress+Hauser's free device configuration tool that allows you to configure, diagnose, and maintain your field instruments. This guide will walk you through the complete installation process.

    1

    Access the Software Portal

    Open your default web browser

    Navigate to the Endress+Hauser Software Portal:

    www.software-products.endress.com
    Endress+Hauser software portal login screen
    2

    Log In or Create Account

    Existing Users

    Log in with your myEndress account credentials

    New Users - Important Tips:

    • Include your customer number (found on quotes, invoices, etc.)
    • Use your company email address (not Gmail, Hotmail, etc.)
    • This links your account to your company's profile
    • Check your email to verify your account after registration
    Account creation and registration form
    3

    Download the Software

    Click on "Download" in the portal navigation

    Software portal download section

    Expand and select the following:

    →Device Configuration Software & Device Driver
    →DeviceCare → Select "DeviceCare SFE100" (latest version)
    →DTM Libraries / FDI Packages / IODD Libraries
    →Select "DeviceDTM Library" (latest version)
    Download page with DeviceCare and DTM options
    Software download options

    Click "Request Download"

    Download agreement confirmation

    Tip for Radar Users: If you work with radars (Levelflex, Micropilot, etc.), we recommend also downloading the "Echo Curve Viewer" to view envelope curves offline.

    4

    Receive Download Links

    Check your email for download links from Endress+Hauser

    Click the link to open the download page in your browser

    Download link in email

    Download each file by clicking on it

    Important: Allow all downloads to complete before opening any files.

    5

    Install DeviceCare

    Requirement: You must have administrator rights on your PC

    1. Navigate to your Downloads folder
    2. Open the executable file DCSetupSFE100
    3. Click "Run" when prompted
    DeviceCare installation wizard welcome screen
    1. Click "I Agree" to allow the app to make changes to your PC
    2. Select "Create Shortcut to desktop" and click Next
    Installation progress
    Installation components selection
    1. Select "I trust the listed publishers" and click Next
    DeviceCare setup configuration

    Do not interrupt the installation process. Wait for it to complete fully.

    Installation in progress

    When complete, a report will display all installed components. Close the window.

    If DeviceCare opens automatically, close it and continue with DTM installation.

    6

    Install DTM Library

    1. Open your Downloads folder again
    2. Open the file EH_DeviceDTM_library.part1
    3. Click "Execute" when prompted to start the download
    4. Click "Install"
    5. In the Install Manager, select "DTM Library"
    DTM Installation Manager showing library selection
    1. Accept the license terms and conditions, then click Next
    License agreement acceptance screen
    1. Wait for validation - ensure all categories show green checkmarks
    System validation with green checkmarks
    1. Review the list of products to be installed, then click Next
    List of installable products by protocol
    1. Verify you have enough memory available, then click "Install"
    Installation overview showing disk space requirements

    The DTM library requires approximately 26GB of disk space. Ensure you have sufficient storage before proceeding.

    Wait for installation to complete, then close the popup window.

    7

    Activate DeviceCare

    1. Open the newly installed DeviceCare software
    2. You will see a "Software Activation" dialog indicating the trial period
    Software activation trial period screen
    1. Click "Activate"
    2. Enter your myEndress credentials (created in Step 2)
    3. Click "Activate" to complete the activation
    Activation process complete

    Installation Complete!

    Your DeviceCare software is now fully licensed and linked to your account.

    Need Help?

    If you encounter any issues during the installation process, our team is here to help.

    Phone: +1 (800) 543-9152

    Contact your local Intrepid Group Account Manager for additional support.